Call logging overview
Log, schedule and review calls with contacts.
The Calls module records your phone activity — log past calls, schedule upcoming ones, and review history against each record. Calls carry purpose, type, result and owner.
What a call holds
- Call Type, Call Purpose and Call Result.
- Call Owner, Contact Number and Call For (the related record).
- Call Start time and a Call Agenda/description.
- Calling Mode (PSTN or browser) and routing for inbound/outbound.
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