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Docs › Core CRM › Configuring a pipeline

Configuring a pipeline

Customize stages and rules for a pipeline.

Add and arrange stages

  1. Open the pipeline you want to configure.
  2. Use Add Stage to create a stage; set the Stage Name and an optional description.
  3. Order the stages to match your process.
  4. Flag terminal stages with Is Won Stage and Is Lost Stage so won/lost reporting is accurate.
  5. Save.
Mark exactly one Won and one Lost stage per pipeline so conversion metrics calculate correctly.
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