RMA management
Handle return merchandise authorizations.
RMA (Return Merchandise Authorization) manages the process of authorizing and tracking customer returns of sold goods.
Process an RMA
- Open RMA management (under sales orders) and create an RMA for the customer/order.
- Record the items being returned and the reason.
- Authorize the return and track it to completion (restock, replace or refund).
RMA is a plan feature; enable it in Settings if needed.
← Back to all docs