Sending email from CRM

Compose and send email to contacts and leads.

Compose & send

Open compose — start an email from a lead or contact record.
Address the email — confirm the From: address, add the To: address, and enter the Subject.
Write the message — add the email body in the rich-text editor.
Send — the message is logged against the record.

Sent and received messages appear in the record’s activity timeline. A blank subject sends as “No subject”.