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Sending email from CRM

Compose and send email to contacts and leads.

Compose & send

  1. From a lead/contact (or the email area) choose to compose.
  2. Set the Sender Email, recipient, and Subject Line.
  3. Write the Email Content — start from scratch or a template.
  4. Optionally Send Test Email to yourself first.
  5. Send. The message is logged against the record.
Sent and received messages appear in the record’s activity timeline. A blank subject sends as “No subject”.
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