Auto-reply rules
Automatically respond to incoming WhatsApp messages.
Auto-reply rules send a response automatically based on triggers — for example greeting first-time messages or replying outside business hours.
Create a rule
- Open WhatsApp Auto-Replies.
- Create a rule and define its trigger (such as keyword or time-based).
- Write the automatic response message.
- Activate the rule.
Use auto-replies to set expectations (e.g., response times) when your team is offline.
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